faq

Bank of the West allows personal checking and savings accounts to be opened online, with a maximum of two applicants per account. Please visit our full list of products available to open online.

We may occasionally send messages to you. If you've provided us with a valid email address, you may opt out of receiving marketing messages. If you've set up specific alerts (such as account alerts or Online Statements), we’ll send this information as appropriate. However, we will never ask for any personal information over email or text.

Sign in to Online Banking and select the Bill Pay tab. Next, select Manage My Bills. On the next screen, select the desired biller from the Biller Name dropdown and choose to add an automatic payment.

Yes. You can open a personal savings account online, with up to two applicants per account. To complete the online application, you’ll need to have your Social Security number(s); your U.S. issued photo ID(s) (Driver's license or State ID); the ABA routing and account numbers of your existing accounts, (if you're funding this new account electronically), or your credit or debit card information (if you're funding your new account via a card).

You begin earning interest on the day the account application is processed, not the day the application is submitted. The application will be processed at the interest rate that was effective on the day that the application was submitted.

Interest is compounded daily and paid monthly.

To pay online, sign in to Online Banking and select your auto loan from Account Summary. You can make a payment immediately or schedule a payment up to 30 days in advance. If you're not enrolled in Online Banking, you can enroll here.

To set up automatic payments, sign in to Online Banking, select your auto loan from Account Summary, and then select Enroll in Auto Pay. You'll decide which savings or checking account you would like the money to come from each month, and there is no charge for enrollment. Easily change or cancel the automatic payments online.

To recover your username or password, go to the Sign In area on bankofthewest.com and click Forgot Username or Password.

For checking accounts, the routing number is 121100782. You can also find it through online banking or your mobile app. To find your routing number through Online Banking, click Services & Support, then under Help, click Routing Number. On your mobile app, tap on the account, then tap the gear icon in the upper right corner of the app.

Once you’ve signed in to Online Banking, you can access your account statements in a couple different ways:
Go to the Accounts tab and select “Statements & Documents”
Go to the Services & Support tab and select “View Statements and Documents”